AviationPros Podcast

Nicole Dyehouse on Why Digitalization in MRO is Crucial and How planeKrafty Can Help

Nicole Dyehouse, founder and CEO of planeKrafty, speaks with the Aviation Pros Podcast about her cutting-edge platform that could make a huge difference for MROs. Informed by her expertise from more than 20 years as an aircraft mechanic, Dyehouse explains how planeKrafty aims to solve an industry-wide problem that persists in aviation maintenance: paper records management.

Listen to the full episode to learn more about the importance of digitalization in MRO and the ways in which planeKrafty may be the ideal solution for many maintenance departments.

Aviation in 2025: The Year That Reset Airport Strategy — And What’s Coming in 2026

In this end-of-year breakdown, Joe Petrie looks back at the major events that shaped airport strategy this year and offers bold predictions for what’s ahead in 2026.

How Stratos Jets is Raising Service Reliability Standards with AOG Recovery Insurance

On this episode of the Aviation Pros podcast, CEO and Founder of Stratos Jets Joel Thomas discusses how the company is revolutionizing AOG response for private charters. Thomas highlights FlightGuard, the company’s AOG mechanical recovery coverage solution that helps clients avoid delays and reduce costs for recovery flights.

Learn about the importance of effective response during AOG events, the implications AOG incidents can have for aviation businesses and the ways Stratos Jets is mitigating common challenges in AOG response.

WiTricity CEO: Wireless Power Offers a Safer, Low-Maintenance Path for Electric GSE

In a recent interview with Ground Support Worldwide, WiTricity CEO Joe Benz discussed how wireless charging technology is emerging as a practical solution for the growing number of electric vehicles used in aviation and ground operations. Built on years of research into magnetic resonance-based power transfer, WiTricity’s system allows equipment to charge automatically by parking over a pad, removing the need for cables, connectors or manual plugging.

Benz highlighted the appeal of wireless charging for busy airport environments, where reliability, safety and ease of use are essential. He noted that the technology is designed to handle harsh operating conditions and can help reduce common issues associated with wired systems, such as damaged cables or vehicles left uncharged.

Looking ahead, Benz expects wireless charging to play a larger role as more fleets transition to electric power and as vehicle manufacturers increasingly support the technology. He emphasized that the shift toward automation and electrification across the industry makes hands-free charging a natural fit for future GSE and airport operations.

Dijon Valentim on Sustainability and F1 Engineering for Aircraft at Conflux Technology

Dijon Valentim, Engineering Services Manager at Conflux Technology, joined the Aviation Pros Podcast to talk net-zero goals, exciting partnerships and the use of Formula 1 engineering to develop and power aircraft.

Listen for expert insights on new technologies in aviation, hydrogen fuel cell cooling and ways to prepare for maintenance on aircraft developed with F1 engineering.

Down to the Wire: How Southwire Is Energizing the Airports of Tomorrow

In the latest Aviation Pros podcast episode, Stephan Hardt, Sales VP, Ports and Airports, for Southwire, discusses how the 75-year-old U.S. manufacturer is helping airports modernize through electrification. 

 

With experience in EV charging and deep roots in wire and cable innovation, Southwire provides the infrastructure behind airport systems, from runway lighting to electric ground support equipment. Hardt highlights the company’s U.S.-made, sustainable products and its partnerships with airlines and airport authorities to advance decarbonization and efficiency. 

 

As airports prepare for future demand, Southwire positions itself as a trusted expert powering the next generation of aviation infrastructure.

 

This episode is sponsored by Southwire. To learn more about Southwire, please click here

North American Airports See Higher Passenger Satisfaction Amid Record Crowds

In this episode of the AviationPros Podcast, Editor-in-Chief Joe Petrie sits down with Michael Taylor, Senior Managing Director of Travel, Hospitality, Retail and Customer Service at J.D. Power.

The conversation dives into the findings from the 2025 North America Airport Satisfaction Study, revealing why passengers are reporting higher satisfaction levels even as air travel sets new records. Taylor explains how completed infrastructure projects, clear access and wayfinding, and the balance of local and global food and retail programs are influencing both traveler happiness and non-aeronautical revenue.

Creating Community in Aviation During the Age of Digitalization with Julia Wicksell

Aviation Pros spoke with Julia Wicksell, director of operations, EMEA, at Web Manuals recently about maintaining community in the digital age. The aviation industry is facing rapid modernization, with much centered on digitalization. Wicksell shares insights on maintaining a positive work environment and encouraging peer recognition, as well as the in-person events that Web Manuals uses to keep the company’s teams connected.

Mallaghan GSE: Innovation and the Future of the Ramp

Mallaghan GSE introduced new products and services at the International GSE Expo this week in Las Vegas. To find out more, Ground Support Worldwide Editor Jenny Lescohier spoke with Mallaghan Chief Commercial Officer Joe Griffith and Head of Global Customer Care Steven Fearon. 

Here's a brief summary of the points discussed: 

1. New purpose-built de-icer

Mallaghan is bringing a new, purpose-built de-icer to the show, designed with its own in-house chassis. This is a significant shift from relying on third-party suppliers for a chassis. The design approach is meant to provide greater control over the product's innovation and allow for the seamless integration of new technologies in the future.

2. Electrification and proven technology

The company will showcase its new electric lavatory service truck, the eTsu 3000. It operates on an 80-volt architecture, meaning it can be used with the same charging infrastructure as most existing ground support equipment, like baggage tugs and belt loaders. In addition, Mallaghan is highlighting its SkyBelt belt loader, which has a proven record of reducing aircraft damage rates to zero for several customers.

3. The 'Amazon of spare parts' is coming

In a move toward digitalization, Mallaghan is launching a new online parts portal. This platform will function like an e-commerce site, allowing mechanics and fleet managers to easily find and order parts by part number, name, or the equipment's serial number. The goal is to provide a user-friendly experience with clear part images, live pricing, and real-time availability from its two main stock locations.

4. Digitalization and the future of the ramp

Mallaghan sees the next phase of industry innovation centered on digitalization, AI, and autonomy. The company anticipates a future with autonomous ramp environments where technology makes operators' jobs safer and more efficient. The ultimate goal is to reduce aircraft damage, employee injuries, and to address the ongoing challenge of labor shortages.

5. Customer-centric support and hospitality

While the new equipment and parts portal are a major focus, Mallaghan emphasizes its commitment to customer support. The new parts portal, while digital, is designed to retain a "personal touch" with designated coordinators for customer accounts. The company also looks forward to connecting with the industry at the expo, offering a three-piece Irish band and a customer appreciation event to foster relationships.

An Architect of IAEMA: Andreas Funk on Building a Ground Support Equipment Legacy

Andreas Funk, a key figure in the formation of IAEMA in 2009, talks with Ground Support Worldwide Editor Jenny Lescohier about the evolution of the organization and its brain child, the International GSE Expo. Here are five main points of the discussion:

1. Founding of IAEMA

The International Airport Equipment Manufacturers Association (IAEMA) was created in response to manufacturers' frustrations with having to attend multiple GSE exhibitions in the U.S. in the same year. Andreas Funk and a group of three other industry leaders planned to start their own show, which led to the creation of IAEMA and the launch of the first GSE Expo in Las Vegas.

2. IAEMA's mission

The core mission of IAEMA is to represent GSE manufacturers and serve as a co-organizer for major industry exhibitions. The association's primary focus is to provide a unified, efficient platform for manufacturers to showcase their equipment. Funk notes that IAEMA's role could expand in the future to include standardization efforts and more active discussions with airports and ground handlers.

3. Key challenges for the GSE industry

The biggest challenge facing the industry is the global push for carbon neutrality, according to Funk. Airports worldwide are aiming to be carbon-free by 2050, which requires a massive shift from diesel-powered equipment to electric, Hydrogen or synthetic fuels. This transition is difficult due to several factors:

• The high cost of electric equipment, which can be double the price of diesel.

• The challenge of building adequate charging infrastructure at many, especially older, airports.

• The business model of ground handlers, who often operate on short-term licenses, making them hesitant to invest in expensive new equipment.

4. Goals for International GSE Expo

Funk shares his hopes for the future of the exposition, which he believes it is a highly successful event for GSE manufacturers. He expresses a desire for more airports, especially those in North America, to attend, suggesting that collaborating with organizations like the American Association of Airport Executives (AAAE) could help draw more airport personnel to the expo.

5. The role of collaboration

Funk emphasizes that reaching the goal of carbon neutrality requires close cooperation. This includes collaboration between manufacturers and airports to build the necessary infrastructure, and between manufacturers and ground handlers to navigate investment challenges. He stresses that success depends on working together for the future of the industry.