AviationPros Podcast

How Airports Can Solve Overcrowding and Elevate the Passenger Experience with Premium Services and Smarter Design

In this episode of AviationPros Podcast, Chris Gwilliam, SVP of Global Business Development at Airport Dimensions, breaks down findings from the new Airport Experience 2025 (AX25) report. With 66% of travelers saying airports are more crowded than two years ago, the episode explores how terminals can adapt by optimizing underused space, introducing premium services like lounges and fast track, and building seamless digital experiences.

You’ll learn how affluent leisure travelers are reshaping airport strategies, why pop-up lounges and local retail matter more than ever, and how digital tools like dynamic pricing and unified apps can drive both satisfaction and spend.

You can read the entire AX2025 report here: https://airportdimensions.com/news-and-insights/ax25 

CLEvolution: Inside Cleveland’s $1.6B Airport Transformation

In this episode of The AviationPros Podcast host Joe Petrie sits down with Bryant Francis, Director of Port Control for the City of Cleveland, to explore CLEvolution — the bold, $1.6 billion modernization campaign at Cleveland Hopkins International Airport.

As CLE marks its 100th anniversary, Francis shares how the airport is evolving to meet the needs of today’s travelers, attract local business engagement, and compete with peer airports across the Midwest. From sustainability and design to operational phasing and economic impact, this conversation delivers powerful insights for aviation leaders shaping the future of infrastructure.

 

Colorado Air and Space Port’s Bold Dual Mission to Build the Future of Aviation and Aerospace

In this episode of the AviationPros Podcast, Airport Business Editor Joe Petrie speaks with Jeff Kloska, director of Colorado Air and Space Port, about the facility’s evolution from a regional general aviation hub to a nationally designated airport and emerging aerospace ecosystem.

Kloska shares insights on infrastructure development, public-private partnerships, and long-term vision for supporting both aviation and commercial spaceflight. With over 126,000 operations and 500 based aircraft, the port is preparing to anchor Colorado’s innovation economy for decades to come.

Grupo Eulen COO John Jones Talks About Opportunities for Growth in Ground Handling

Ground Support Worldwide Editor Jenny Lescohier speaks with Grupo Eulen COO John Jones about the company's plans for growth using a proactive strategy of competitive bidding, as well as the latest tech and training to increase employee retention.  

Ground Support Worldwide Leaders of the Year 2025

Ground Support Worldwide recognizes the high-caliber individuals and forward-thinking companies making a difference in the ground support industry with its annual Leaders of the Year awards program.

Nominate a worthy candidate for Ground Support Worldwide’s Leaders of the Year program in one of four specific categories by Friday, April 25, 2025 by clicking here.       

Sacramento Airports Build to Meet Demand

Sacramento County Department of Airports Director Cindy Nichol talks with Airport Business Editor-in-Chief Joe Petrie about the latest updates on infrastructure investments and how they're seeing success growing air traffic into their system. 

Has BIL Delivered on Its Promise to U.S. Airports?

ACI-NA President Kevin Burke discusses the impact of the Bipartisan Infrastructure Law on airports and the progress of improvement projects.

Fulton County Executive Airport Comes Alive

Fulton County Director of Public Works David Clark talks with Joe Petrie about major improvements at Fulton County Executive Airport and how they're preparing to serve an influx of travelers for the 2026 World Cup. 

Build a Better Airport Concessions Program

Delaware North Travel COO Robert Thormeier discusses the current state of airport concessions and how technology and changing traveler preferences are recreating the way airports are serving the public. 

Airport Connectivity in the Age of AI

Boingo Vice President of Engineering Bill Marino discusses wi-fi needs in airports and how network connectivity can deliver next-generation in technology to airport operations.